DekkoDrive: Install and Uninstall

How to download, sign in, and configure the DekkoDrive desktop sync application.

DekkoDrive is a supercharged upload and download tool for the DekkoDEMS platform. It’s a lightweight executable that doesn’t require installation - just open the executable file and log in with your DekkoDEMS account.

Each time you launch DekkoDrive, it will show you the latest cases available to your account. From there, you can quickly upload new files or folders, or download existing content from your active cases.

DekkoDrive window showing the Fusion Demo tenant with the Intelligence view selected, filters for Agency and ID #, and a list of matching cases.

What DekkoDrive can do:

  • Display cases that are accessible to you (with filters and view profiles)
  • Upload folders and files into cases (or into folders that are inside cases)
  • Download content from cases
  • View multimedia file types such as images, MP3 audio and MP4 video

Use the web application in your browser (fusion.dekko.io) for administrative tasks such as:

Download DekkoDrive

  1. Download the DekkoDrive installer ZIP.

  2. Locate the ZIP file on your computer (e.g. your Downloads folder). Right-click Dekko-Fusion.zip and choose Extract All:

    Windows File Explorer context menu for Dekko-Fusion.zip in Downloads, with the "Extract All..." option highlighted by a pink arrow.

  3. Ensure the Show extracted files option is ticked and set the extraction destination to C:\\ProgramData\\DekkoFusionDrive, then click Extract:

    Windows Extract dialog with the destination set to C:\\ProgramData\\DekkoFusionDrive and the "Show extracted files when complete" box ticked, with an arrow pointing to it.

    *Note: The location can be set to anywhere based on your preference, but \ProgramData\ is recommended

  4. The destination folder will open. Drag and pin Dekko-Fusion.exe to your task bar:

    Windows File Explorer showing the DekkoFusionDrive folder in ProgramData, containing the libvlc folder and Dekko-Fusion.exe, which is selected for pinning to the taskbar.

  5. Run the app by single-clicking it in your task bar. Please wait a few moments for the app to launch for the first time!

  6. Enter your DekkoDEMS account credentials (if you tick Remember me, DekkoDrive will store your credentials for the next time you run the app):

    Login dialog for DekkoDrive with Email and Password fields, a checked "Remember me" box, and a Sign In button.

  7. Pin the DekkoDrive menu tray item to your task bar:

Running DekkoDrive

Open DekkoDrive by single-clicking the task bar icon (1) or double-clicking the executable (2) if you put it on your desktop:

Windows desktop showing the DekkoDrive desktop shortcut (2) and the DekkoDrive taskbar icon (1) at the bottom

If you see a message that says DekkoDrive is already running, open it by double-clicking the menu tray icon:

Windows taskbar at night with a pink arrow pointing to the DekkoDrive icon in the system tray, beside the network and volume icons.

If you can’t find the task bar or menu bar icons for DekkoDrive you can run it again by opening the executable where you saved it. If you’ve lost the executable you can search for it with the term dekko*.exe:

Windows File Explorer search results for "dekko*.exe" under This PC, showing Dekko-Fusion.exe in C:\\ProgramData\\DekkoFusionDrive.

When you find the DekkoDrive executable you can drag it to your taskbar or desktop for quick access.

DekkoDrive Features

Please review the DekkoDrive: Interface and Filters and DekkoDrive: Uploading and Downloading articles to learn more about utilising DekkoDrive’s capabilities.

Close DekkoDrive

Close the application by right-clicking the menu tray icon and then left-clicking Exit:

Taskbar tray menu for DekkoDrive showing Show, Logout and Exit options, with Exit highlighted.

Closing the application will stop it from running in the background.

Log out of DekkoDrive

You can log out the application by right-clicking the menu tray icon and then left-clicking Logout:

Windows taskbar tray menu for DekkoDrive, with a pink arrow pointing to the Logout option between Show and Exit.

Uninstalling DekkoDrive

Note: uninstalling DekkoDrive does not delete files or cases associated with your DekkoDEMS account.

  1. Download and open the uninstaller file:

    Terminal window titled DekkoDrive Uninstaller showing menu options 1 (Uninstall DekkoDrive), 2 (Show what would be removed, and change nothing) and Q (Quit), with the prompt "Choose 1, 2 or Q:".

  2. Type 1 and press enter. The uninstaller will search your computer for DekkoDrive installation files.

    Terminal window showing the DekkoDrive Uninstaller menu with options 1 (Uninstall), 2 (Show what would be removed) and Q (Quit), and a search in progress after choosing 1.

  3. To confirm the uninstallation process, type delete and then press enter. A summary will be displayed.

  4. Close the uninstaller or type Q and press enter.

Update DekkoDrive

Updating DekkoDrive is a simple process of uninstalling the application as it is currently stored on your computer, then downloading and installing the new version.

Follow the steps in the Uninstall DekkoDrive, and then the steps in Running DekkoDrive for the first time.

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