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DekkoDrive: Getting Started

DekkoDrive is a supercharged upload and download tool for the DekkoSecure-DEMS platform. It’s a lightweight executable that doesn’t require installation - just open the executable file and log in with your DekkoSecure account.

Each time you launch DekkoDrive, it will show you the latest cases available to your account. From there, you can quickly upload new files or folders, or download existing content from your active cases.

 
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What DekkoDrive can do:

  • Upload folders and files in to cases (or in to folders that are inside cases)
  • Download content from cases
  • View support multimedia file types such as images, MP3 audio and MP4 video
 

Use the web application in your browser (fusion.dekko.io) for administrative tasks such as:

Running DekkoDrive for the first time

  1. Download DekkoDrive - URL here.
  1. Locate the downloaded executable and pin it to an easy-to-find location, such as your desktop or taskbar:
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  1. Run the app by double-clicking it (on desktop) or single-click (task bar).
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  1. Enter your DekkoSecure account credentials (Remember me will store your credentials for the next time you run the app):
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  1. Pin the DekkoDrive menu tray item to your task bar:
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Running DekkoDrive

Open DekkoDrive by single-clicking the task bar icon (1) or double-clicking the executable (2) wherever it is saved:

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If you see a message that says DekkoDrive is already running, open it by double-clicking the menu tray icon:

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If you can’t find the task bar or menu bar icons for DekkoDrive you can run it again by opening the executable where you saved it. If you’ve lost the executable you can download and run it again; you will not lose any data.

 

DekkoDrive Features

Please review the DekkoDrive: Interface and Filters and DekkoDrive: Uploading and Downloading articles to learn more about utilising DekkoDrive’s capabilities.

Close DekkoDrive

Close the application by right-clicking the menu tray icon and then left-clicking Exit:

 
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Closing the application will stop it from running in the background.

Log out of DekkoDrive

You can log out the application by right-clicking the menu tray icon and then left-clicking Logout:

 
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Updating DekkoDrive

  1. Log out and then exit the application (steps above).
  1. Delete any DekkoDrive executable files where they are saved (e.g., your Desktop).
  1. If you have pinned the app to your taskbar, unpin it:
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  1. Follow the steps in the Running DekkoDrive for the first time section above (use the latest DekkoDrive download URL provided to you!).

Uninstall DekkoDrive

  1. Log out and then exit the application (steps above) and delete the executable file where it is saved. You will not lose any data associated with your account.
  1. If you have pinned the app to your taskbar, unpin it:
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