Public Submissions

Collecting files from external users without requiring a DekkoDEMS account.

The Public Submissions feature allows unregistered users to upload content with accompanying text to a folder. Because submissions are not associated with an account, they should be considered anonymous. The Public Submission interface allows a submitter to add files and a message to the submission:

Public submission form showing eight attached files, a "Witness AL-123" name field, a context text box, and the Submit button.

If you need to receive files from authenticated users please share a case folder or case sub-folder with them using the appropriate permissions.

Submissions are enabled at the case level or at the case sub-folder level, meaning you can set up multiple locations where the feature is on. There is no limit to how many Public Submission folders can be enabled simultaneously.

Creating a Public Submission folder

Before attempting to set up a Public Submission folder, make sure the policy is enabled within your Tenancy Manager settings:

Tenancy Manager settings showing the checked "Allow public submissions on folders" checkbox, which must be enabled before creating a Public Submission folder.

If you don’t have access to the Tenancy Manager you will need to make a request to your admin or contact your DekkoSecure account manager.

How to create a public submission folder:

  1. Select the case or case sub-folder

  2. Select the ⋯ More dropdown

  3. Click Submission settings

    File list with D-0812-0725-2025-47 selected; More menu open showing the "Submissions settings" option highlighted by a pink arrow.

    File browser showing a selected "Submissions" folder inside a case, with the More menu open and the "Submission settings" option highlighted.

  4. Confirm the submission setting by clicking Create QR image.

  5. If you wish to set an expiry date

  6. Copy the share link and/or Download QR Image

  7. Share the submission link with whomever you need to receive a submission from.

    Submission link dialog for Case 789 showing the QR code, the share link field, Set expiry date link, and Download QR image and Disable buttons.

    You can present the QR code physically, download the QR code and publish it, and/or copy the link and send via any means you deem appropriate.

Submissions are now on! You can access the submission settings at any time by pressing the purple Submission ON tag in the Status column:

Table of evidence rows with Status column showing a purple "Submission ON" tag next to "Shared" on the first row, which readers click to open settings.

Use the access expiration to ensure a link is invalidated after a certain point in time:

Submission settings dialog showing the "Access expires: 14/08/2025 16:30PM" label, with a pink arrow pointing to it and the share link field below.

You can update expiration after a link has been enabled - just open the submission settings and update the date.

  1. Select the folder.
  2. Select the ⋯ More dropdown.
  3. Select Submission settings
  4. The pop up with the QR code will appear, click on the red Disable button. The link will be invalidated immediately.
Submission link dialog showing the URL field, note about sharing, and the red Disable button highlighted by a pink arrow.

Reviewing submissions

Every submission creates its own unique sub-folder:

Each subfolder is named with the following format: DESCRIPTION - IP ADDRESS_TIMECODE. If a submitter does not enter a description and/or their IP address is not detected, the folder name will contain a timecode at a minimum.

Individual submissions can be shared with additional users (press the Shared with me tag to manage sharing).

The submission sub-folder will contain the submitted files as well as a report text file that contains details about the submission, including the description and message if one is entered:

File list in a submission sub-folder showing photos, audio, video, a PDF report and a "Witness AL-123" text file, all shared with me.

To read the text file select it, then press the View button:

File list with the "Mehmet's submission" .txt report selected and the green **View** button highlighted by a pink arrow.

The submission report text file contains:

  • The submission date and time
  • Device IP address and derived location
  • Device information
  • The submission description (if one is entered)
  • The submission message (if one is entered)
  • The submission file count and file list (if files are added)

DekkoDrive

Submission folders also appear in DekkoDrive for fast download:

Making a submission

Submissions can be made by accessing the designated Public Submission link, either via the URL or the QR code. Please note that submissions can be just files, just a message, or files and a message.

To make a submission, simply add the content where appropriate and then press Submit:

Public submission upload page showing the "Upload files" drag-and-drop area, optional description and comments fields, and the Submit button.

Please do not close the page until you see the submission success message:

Success message reading "Your submission upload is complete!" with a Refresh button, shown after pressing Submit.

If you’re using a mobile device you can use your camera to add a photo or video to a submission:

Mobile upload menu on the DekkoSecure page showing "Photo Library," "Take Photo or Video" (highlighted in pink), and "Choose Files" options.

Most mobile devices do not store photos taken with your camera during submission. If you need to store submission photos on your device, take them using your camera first and then upload them to your submission via your Photo Library.

Controlling Public Submissions

Careful management of the distribution of submission links and QR codes is highly recommended. Anyone with the link can submit files.

Sharing your Public Submission folder

Folders with Public Submissions enabled can be shared with authenticated users to facilitate access to submissions. The regular steps for folder sharing should be followed.

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